Categories
Life Tech

Our misinformation apocalypse

“Our misinformation apocalypse has many contributors across the political spectrum, but one group benefits: authoritarians. They flourish when citizens overwhelmed with bad information give up on trying to figure out the truth.”

The age of misinformation (Axios)

It’s like a DDoS attack that targets the general public.

Categories
Business Tech

Newsletters never die

“I’ve been writing newsletters for the past couple decades. Which means I’ve seen them die and come back about eight times. And each time, their supposed death comes as just as much of a shock to everyone as it did the time before. They never died. They’re the best communication tool you have. And they are built upon the one internet platform that, unlike all the rest, never lets you down.

Newsletters Are Immortal (Dave Pell)

My recommended order-of-operations for establishing a web presence:

  1. Domain name
  2. Professional email address
  3. Website
  4. Newsletter / mailing list

Everything else follows.

Unlike Facebook, Twitter, Instagram, and whatever other platform comes along, newsletters are built on an open protocol (email) that’s integral to the internet.

Email isn’t going anywhere. Newsletters aren’t going anywhere.

Categories
Life Tech

The place for web regulation

“Any system that allows for automated processing of messages is subject to directed, sophisticated abuse. The place for regulation is not in advertising (even though that’s where it’s begun with the Honest Ads Act), it’s in how the system works architecturally.”

The Internet Must Change. To Get There, Start With the Data (Newco Shift)

The 20th century was about infrastructure. The 21st century is about data.

Television and radio broadcasters are subject to regulation. Telcos are subject to regulation. Google (YouTube), Amazon (Twitch), and Facebook (Instagram, WhatsApp) are the 21st century equivalents. So why aren’t they held to the same level of accountability?

Don’t get me wrong. I’m all for an open web, and I agree that government involvement can be a burden. But when you hit the scale and scope of a company like Facebook, where the decisions made behind closed doors can have such a dramatic impact on the public, I believe you’ve crossed an important threshold where oversight is absolutely warranted.

Categories
Life Tech

Design ethics in tech

“When we think about design ethics, especially in tech, it’s about slowing down and being more conscientious and intentional about what we are creating and what we’re putting out into the world.”

What We Talk About When We Talk About Design Ethics (99u)

My not-so-hot take: ethics in technology will be a dominant topic for the next decade.

Morten Rand-Hendriksen (@mor10) is ahead of the curve. He’s an instructor with LinkedIn Learning and has a course coming out on the subject.

Pulling from a recent-ish post on his blog:

“Part of the problem is the term “ethics” is often equated with statements like “do no harm” or practices to avoid legal issues. In reality, ethics refers to the principles and practices we agree upon as a society to judge the goodness and rightness of acts.”

ASPIRE: An acronym for better web practice (MOR10)

Give the whole thing a read.

IMO, up until now, ethics in tech felt like an afterthought. Important? Sure, in a we’ll-get-around-to-it-eventually sort of way.

Accessibility and inclusive design. Data privacy. Information security. Fake news. Harassment. Moderation. Censorship. The list goes on and on.

We rolled into the 2010’s high on rapid growth. Now, ten years later, we’re reeling from it. Ethics matter more than ever.

Categories
Business Life

Consumers search online, buy offline

What most marketers still don’t fully appreciate is that most online research results in an offline purchase. This is the dominant use case now for non-informational searches: a user on a smartphone looking for a product or service, where the transaction or fulfillment is offline.”

Google Maps the dominant local search tool (Search Engine Land)

This is absolutely how I shop. For example: I’m doing a lot of housework this week, so I keep checking the Home Depot and Canadian Tire sites to browse their inventory.

If I see something I need, I’ll add it to my shopping list, and then pop up to the shops to buy everything in one go.

If I’m looking for a new local store to buy from, I’ll check Google Maps for business-level information: where they’re located, what their hours are, the reviews, and if they have it, a link to their site. Ditto for restaurants.

Categories
Books Life

Professional writer = professional reader

Being a professional writer now means I can be a professional reader. Montaigne said he made bouquets out of other men’s flowers, but he was the one who provided the string to tie them together. I like that image, except bouquets eventually die, and the great thing about books is that they are paper bouquets that never die: they can be torn to their pieces and rearranged indefinitely.”

An intercourse with the world (Austin Kleon)

I’m a voracious reader. I think my blog proves that. I used to feel guilty for all my reading — I felt like I wasn’t producing enough, or doing enough — but not so much anymore. All these inputs are the raw material, and when the time comes, when I need to, I can remix what I’ve learned to create something new.

Categories
Life

Invest in success every single day

“It’s easy to overestimate the importance of luck on success and underestimate the importance of investing in success every single day.”

The Surprising Power of the Long Game (Farnam Street)

This goes hand-in-hand with another FS post I shared last week: repetition is a better way to learn. Together, both embrace a sort of maintenance-first approach.

Increasingly, I’m thinking of life in a set of “buckets”:

  • My home — house > neighbourhood > town > province > country
  • My career — my work at GoDaddy, but more broadly as well
  • My health — physical and mental
  • My relationships — family and friends
  • My hobbies — art, reading, writing, tinkering with tech

And every week I try — albeit not always successfully — to move things forward in each bucket. That might be doing stuff around the house, hitting the gym a few times, meeting with friends, chomping through some new books, studying something new.

My hope is that all of that adds up to a successful life.

Categories
Business Tech

Sorry, Google doesn’t want to send search traffic to you.

“Broadly, I believe the narrative for web marketers is clear. The largest source of traffic on the web — free and paid — is becoming a walled garden, intent on not only keeping people on its own properties, but competing directly with those that helped it become a dominant, monopoly power.

If you’re a marketer or a business that relies on Google, there’s still tons of opportunity left (at least in most sectors; sorry Expedia, Yelp, TripAdvisor, and anyone trying to compete against YouTube). But to stay ahead, you need plans for how to diversify your traffic sources, how to grow branded demand outside of search, and how to earn value from zero-click searches. Like global warming, it’s the inevitable future whether we like it or not.”

Google in 2020 (SparkToro)

Google’s been making these moves for a while but it’s more blatant than ever.

I’m not angry at Google about any of this. They have a right to do what they want with their platform. And I’m sure it really does create a better experience for average Google users.

So, as marketers, we need to adjust accordingly.

Free traffic from Google was never going to last. They’re the 21st century equivalent of a 20th century broadcaster or publisher. They own the attention. Advertisers pay to get a small piece of it.

This is another one of the reasons that I’m bullish on community, newsletters, original content, et al. Brands need to start producing things worth subscribing to, joining, and sharing with others.

Categories
Life

Learning through repetition is better than cramming

“Spaced repetition might not have the immediacy of cramming or the adrenaline rush of a manic all-nighter. But the information we learn from it can last a lifetime and tends to be effectively retained.”

The Spacing Effect (Farnam Street)

This pairs well with deliberate practice (h/t James Clear).

Categories
Life

Wear out your beginner gear

“Wearing out your beginner gear is like graduating. You know that you’ve stuck with the sport long enough that you aren’t truly a beginner anymore. You may have managed to save up some cash for the next step. And you can buy the nicer gear now, knowing exactly what you want and need.”

Buy the cheap thing first (Kottke)

+ Beginner gear isn’t the same thing as cheap gear. A decent entry-level bicycle from your local bike shop (shoutout Northern Cycle!) will almost always be more expensive than buying a Supercycle from Canadian Tire.